hotel3alpha
Command Sergeant Major
- Joined
- May 24, 2013
- Messages
- 2,055
Fellow Comrades in Collecting,
Simply put-I had a grievous that was so egregious with Kings X that it went all the way up the K&C Chain of Command in Hong Kong. Andy, his staff and Kings X sent it back down festooned with apologies, concern and impeccable customer service. Therefore, I would like to take a moment publicly thank Andy, his staff and Kings X for addressing the matter with the upmost care and rectifying the situation with zero excuses. King and Country is a class act, a professional company and a pillar in the Toy Soldier community. I look forward to seeing my friends from K&C at the next toy show and or in Hong Kong.
Hip Hip Hooray to Andy, Helen, Martin, everyone in between and long live King and Country!
THANK YOU,
John
Simply put-I had a grievous that was so egregious with Kings X that it went all the way up the K&C Chain of Command in Hong Kong. Andy, his staff and Kings X sent it back down festooned with apologies, concern and impeccable customer service. Therefore, I would like to take a moment publicly thank Andy, his staff and Kings X for addressing the matter with the upmost care and rectifying the situation with zero excuses. King and Country is a class act, a professional company and a pillar in the Toy Soldier community. I look forward to seeing my friends from K&C at the next toy show and or in Hong Kong.
Hip Hip Hooray to Andy, Helen, Martin, everyone in between and long live King and Country!
THANK YOU,
John