Ebay Seller Excuses. (1 Viewer)

[gk5717]

I have been lucky all these years in regards to purchases on ebay. But today I ran into what actually is funny. 11 days ago I "made an offer" on a 1-6th figure. It was accepted, I paid. Now fast forward to yesterday. I never received the figure nor was there any tracking number given. I sent him a message and he responded today with a refund. His explanation that some how he sold it for it's origional price but ebay had relisted it. Now I messaged back why did you accept my money, keep it for 10 days, not notify me of a problem until I contacted you. Now here comes the sob story. His wife had surgery, is bed ridden, his kid has some terrible disease and he works 12 hours a day. I gave him a negative feedback. Then he came back real nasty how heartless I was, blah, blah, blah. I responded with even if there was a mistake you should not have kept the money. Now his "bed ridden" wife responds how sorry they were. He had a few other negatives but over 800 feedbacks so he is not a rookie. He said he is going to contact ebay and get the negative taken away. Is that possible? Every message between us was thru ebay.
Gary

 

[mikemiller1955]

Gary...
I think Ebay will let it stand...
like you said...
he's not a rookie with 800 reviews...
he knew he was wrong...
sad story...
but he was wrong to keep your $$$...

let me know what happens please...

 

[The Military Workshop]

A few years back I was tipped off about a UK seller selling Australian SAS Ltd Ed prints from an image by an artist friend of mine. The original print was published by SAS and was signed by the CO, RSM and artist. His were basically A4 print outs but his text hyped them as the real deal.

I "bought" one and then asked him some questions which he could not possibly answer correctly (ie. size, signatures, Ltd No). He did not reply so I gave him a neutral comment with some negative wording warning others not to buy. He made negative comments about me in my feedback. I got his comments removed and noted my comments about him were removed about a month later.

I did get into a lengthy exchange with Ebay about him but they just did not seem interested. Not looked recently but he was very active in selling things like photos signed by David Stirling etc.

 

[mikemiller1955]

Ebay doesn't seem overly concerned about black market, pilfered, copied or counterfeit items...while it violates their written policy...getting it enforced seems to take an act of God...from my experience on second hand stories...they just ignore the issue and allow it...reaping the commissions on the sales...

 

[jazzeum]

In response to your question about whether eBay can remove negative feedback, yes, they can.