Ebay Update, Unbelievable (2 Viewers)

[gk5717]

Most of you read about my dispute over damaged figures, this is not about that. The other party escalated this to an ebay claim. I received an email from paypal which reflected that due to the claim they were now holding, tying up, whatever term you want to use $235. That was the amount of the total origional transaction, 2 seperate auctions but shipped with one invoice.
All the other party was requesting was a refund of $118 for the one set. I attempted to contact ebay, who switched me to paypal, 3 different paypal people I spoke with, who then directed me back to paypal, where after a 5 minute explanation, I was cutoff. redialed and was on hold for 20 minutes. While on hold I went to the "ebay case page" where it stated if you click here to "refund" the case will be closed. I clicked and up came to proceed click "OK" or "cancel". I clicked ok thinking it would direct me to where I would then finalize. But no, when I clicked on "OK" it automatically refunded the $118. The dilema that I was concerned about and could not get an answer to was why $235 was held, not just the $118 the other party wanted. I was afraid if I lost, I would loose the entire $235, and then have the headache of my life trying to get that sorted out.
I knew from everything I heard that me being the seller I was going to loose, but the hoops ebay and paypal put me through causes one to think there is some sort of conspiricy here! Wait, I just seen a black helicopter circleing my house!
I wish cursing was permitted on this board.
Gary

 

[uksubs]

Most of you read about my dispute over damaged figures, this is not about that. The other party escalated this to an ebay claim. I received an email from paypal which reflected that due to the claim they were now holding, tying up, whatever term you want to use $235. That was the amount of the total origional transaction, 2 seperate auctions but shipped with one invoice.
All the other party was requesting was a refund of $118 for the one set. I attempted to contact ebay, who switched me to paypal, 3 different paypal people I spoke with, who then directed me back to paypal, where after a 5 minute explanation, I was cutoff. redialed and was on hold for 20 minutes. While on hold I went to the "ebay case page" where it stated if you click here to "refund" the case will be closed. I clicked and up came to proceed click "OK" or "cancel". I clicked ok thinking it would direct me to where I would then finalize. But no, when I clicked on "OK" it automatically refunded the $118. The dilema that I was concerned about and could not get an answer to was why $235 was held, not just the $118 the other party wanted. I was afraid if I lost, I would loose the entire $235, and then have the headache of my life trying to get that sorted out.
I knew from everything I heard that me being the seller I was going to loose, but the hoops ebay and paypal put me through causes one to think there is some sort of conspiricy here! Wait, I just seen a black helicopter circleing my house!
I wish cursing was permitted on this board.
Gary

I had the same problem when I sold one of my 1/16 fov king tiger buyer after ten days said the box came damaged and wanted a £250.00 part refund and after looking at the photos of the damaged box it look like he done it himself but sent him a replacement no reply back or thank you but just a full PayPal claim of £750.00! For a damaged wooden box ,well I called the buyer bluff and said I want both boxs back and the tank for a full refund but he never did send them back but ebay were all for the buyer and it put you of selling

 

[Charlie Brown]

but ebay were all for the buyer and it put you of selling

Long distance selling doesn't work in many cases. If you are unfortunate enough to meet a "scammer" then you are onto a loser with Ebay and Paypal.

 

[ChrisTay]

I once sold a Paul's Model Art Alfa Romeo 155 DTM 1:18 to a buyer in NY. Shipping was to be from Singapore and you know air shipping is expensive, so the buyer requested for surface shipping. After 8 weeks, the buyer got his money back claiming non receipt. My money was also immediately deducted. Had to call eBay and Paypal many times and they gave me the option of filing a claim if I have evidence that the tracking number shows that the item is delivered on the tenth week. By the grace of God, the item tracking showed delivered one day before the PayPal's grace period and they gave me my money back. It was about $230.

I also checked and the buyer belongs to a US-Korean buying/forwarding house operating out of NY. They buy collector stuff off eBay and relist them on a Korean website for sales into Korea. But because their buying prowess is so high, they buy by the thousands, and have such a good feedback rating, eBay and Paypal protects them no questions asked. Even as I traced the phone number and contacted the buyer, who just works for this company, he would pretend not to understand English and to hang up the phone. I took it as a lesson learnt and never to offer international surface shipping ever again.