This surprises me. I have not yet gotten the new sets so I can't comment. The sets I do have exhibit no such problems. Can ONWTC answer to this? I will hold off buying the new sets until I can see them in person. -- lancerHas anyone received the new Hand to Hand sets. I got mine the other day and I'm usually very impressed with ONTC...I have to say that quality control is lacking on sets TGW-011 and TGW-012. TGW-011 has rough casting on helmets and the rifle the german holds is exteremly thin and poor quality painting through out the piece. TGW-012 was lacking a steady hand when it was painted...Another piece I purchased this year was set with a Tank and it was GREAT!!! The soldiers qaulity was lacking..I chalked it up to the "not everything is going to be a homerun"...After seeing 2 of the 3 Hand to Hand sets come in a similar quality control issue...I must say that ONTC will no longer be added to my collection going forward...
Has anyone received the new Hand to Hand sets. I got mine the other day and I'm usually very impressed with ONTC...I have to say that quality control is lacking on sets TGW-011 and TGW-012. TGW-011 has rough casting on helmets and the rifle the german holds is exteremly thin and poor quality painting through out the piece. TGW-012 was lacking a steady hand when it was painted...Another piece I purchased this year was set with a Tank and it was GREAT!!! The soldiers qaulity was lacking..I chalked it up to the "not everything is going to be a homerun"...After seeing 2 of the 3 Hand to Hand sets come in a similar quality control issue...I must say that ONTC will no longer be added to my collection going forward...
Excellent! Thank you for the quick answer and prompt action. The sets will go back on my "get" list. -- lancerHey Guys,
Thank you for the heads up on the new WW1 sets. We have opened the remaining stock and have found 5 very badly painted sets and 3 with obvious casting problems. We have notified our factory to insure these problems do not happen again. We apologize to anyone who has received a defective product and would like to make this right. Please return any defective set to us and we will replace at no charge - Dave will personally inspect the paint quality and make any corrections and will even hand paint any details that are needed to insure a great product. We try and offer the best products we can, but defective products sometimes slip thru the cracks - rest assured that we will always stand behind our sets and make sure that you are satisfied.
Rick, Doug, and Dave
Old Northwest Trading Company
Great sets from ONWTC, GCuster. I still haven't gotten the US Renault yetSome of mine: