USPS going postal? (1 Viewer)

[ivanmoe]

Received a delivery today and wanted to share what greeted me when I opened the parcel locker:



I don't how obvious this is, but the model box is in as bad a shape as the external shipping container. In examining the containers, it looks almost like someone took a butcher knife to the things, in that not only are both boxes ripped, but there's a fairly uniform, straight slice through the top of the internal crate and protective foam. The vendor in this instance is a good guy, and I know that he'll make things right. However, I'm completely befuddled as to how this much damage could be done, "accidentally," to a parcel. Rather, it really does appear as though someone was having a bad day and decided to take it out on the package. Glad I don't sell this stuff. I'd be TRULY pissed were this a ware of mine that had been trashed, leaving me on the hook for the expense.

-Moe

 

[mikemiller1955]

wow Moe...that's ugly!

let us know how those pieces came out...^&grin...
you might get lucky...

I'm sure the postage company put a sticker..."DAMAGED IN DELIVERY"...on the outside of your box...

all these packages run a conveyor belt when they hit a distribution center...

looks like yours got mangled in it...

I had a golf club box get mangled in one...
it broke the graphite shaft in half...
then they delivered it to the customer...

you know the first thing USPS asked me when I inquired about it...

"Did I buy insurance?"

what a joke...I have to buy insurance to guarantee you don't break my product and do your job correctly...

 

[marco55]

It amazes me about the insurance thing.Does that mean that if you don't buy it they aren't libel for the damage.That's bull crap because that means that if you don't buy insurance they can do anything that they want to your property.Have they ever tried to sell you a fragile sticker,it costs about $13 {eek3}.I get my own from work.
Mark

 

[ivanmoe]

Well, the model came through the trauma well enough, BUT...there's a three-inch slash in the top of the stand. This was no doubt produced by whatever penetrated the boxes. No joy here, I'm afraid. It's gotta go back. The vendor was cool about the deal, I just hate to have him out the expense for the thing. Experiences like this really make me wish that I could buy these things FTF, and do my own "deliveries." 'Nuther pic of the box below:



In looking that over, bear in mind that two layers of cardboard (shipping carton and model carton sleeve) and a layer of peanuts had to be penetrated BEFORE the damage above was inflicted. Sheesh.

-Moe

 

[mikemiller1955]

It amazes me about the insurance thing.Does that mean that if you don't buy it they aren't libel for the damage.
Mark

YES!

that is exactly what it means...

what would you say...
if the next time you called Papa Johns for a pizza delivery...
and when you're asked to pay for it on the phone...
they ask if you want insurance on the delivery to guarantee it doesn't get lost?

 

[jazzeum]

YES!

that is exactly what it means...

what would you say...
if the next time you called Papa Johns for a pizza delivery...
and when you're asked to pay for it on the phone...
they ask if you want insurance on the delivery to guarantee it doesn't get lost?

Legally, that may not be correct. In a normal commercial relationship, terms of delivery and risk of loss are agreed to in an agreement. Are there terms that you agree to (impliedly or otherwise) when you deliver a package to the post office?

 

[mikemiller1955]

Legally, that may not be correct. In a normal commercial relationship, terms of delivery and risk of loss are agreed to in an agreement. Are there terms that you agree to (impliedly or otherwise) when you deliver a package to the post office?

I can't answer your question...
I have never been provided...seen or read any agreement...

but I know for a fact...

legally or not...
if they lose my uninsured package...

according to them...they are not liable...

tough for "Joe Blow" to argue with the federal government...

if you wanna do my next one...pro bono...let me know...^&grin

 

[jazzeum]

I did a brief search and saw that, with respect to Global Express Guaranteed Mail, when you give a package to the USPS, they say that “when you tender a shipment to the Post Office, you accept our terms for you, and for anyone else who has a legal interest in the shipment.” In other words, you expressly agree to their contractual terms even though you don’t sign anything. I’d expect they follow a similar approach with their other services.

With respect to who is liable between a seller and a buyer, since the seller chose the means of shipment, the seller is responsible unless there is an agreement to the contrary.

 

[mikemiller1955]

I did a brief search and saw that, with respect to Global Express Guaranteed Mail, when you give a package to the USPS, they say that “when you tender a shipment to the Post Office, you accept our terms for you, and for anyone else who has a legal interest in the shipment.” In other words, you expressly agree to their contractual terms even though you don’t sign anything. I’d expect they follow a similar approach with their other services.

With respect to who is liable between a seller and a buyer, since the seller chose the means of shipment, the seller is responsible unless there is an agreement to the contrary.

when you use Global Express Guaranteed Mail...insurance is included...that's why they call it "guaranteed"...

 

[jazzeum]

That’s not the part I was focused upon (or interests me).