EBAY Question for Veteren Ebay Sellers (1 Viewer)

[gk5717]

As my usual practice, if buyer hasn,t paid for an item in 3 days I send them a message "You won item however I have not received any information relative to payment, please advise"
Sent this to a buyer who has over 2000 transactions and I have sold to before. He responds with a sarcastic message I will pay don,t get upset, do you need the money that bad.
He is in Canada and I have listed No International sales. What I want to do is just void this deal as I,m afraid he will claim he never received the item and I,m out the total package.
Are is there any other way I can not do business with this guy other than blocking future sales?
What about just not sending the item and when he claims he did not get it, just refund his money?
I.ll take a negative feedback, as I,m 100% with over 550 transactions.
Any other ideas? This guy really pissed me off. I know I should not let that get under my skin, but it did.
Thanks for any suggestions.
Gary

 

[uksubs]

As my usual practice, if buyer hasn,t paid for an item in 3 days I send them a message "You won item however I have not received any information relative to payment, please advise"
Sent this to a buyer who has over 2000 transactions and I have sold to before. He responds with a sarcastic message I will pay don,t get upset, do you need the money that bad.
He is in Canada and I have listed No International sales. What I want to do is just void this deal as I,m afraid he will claim he never received the item and I,m out the total package.
Are is there any other way I can not do business with this guy other than blocking future sales?
What about just not sending the item and when he claims he did not get it, just refund his money?
I.ll take a negative feedback, as I,m 100% with over 550 transactions.
Any other ideas? This guy really pissed me off. I know I should not let that get under my skin, but it did.
Thanks for any suggestions.

Gary

Going by eBay rules the buyer has five days to pay for the item after that you can put it to dispute saying not payment and close the deal if the buyer happy with it. I've stopped selling on eBay as they charge to much and to demanding.

 

[jazzeum]

Gary,

Let it slide. I've had buyers take a week sometimes and sometimes they dont respond to emails at all. If I got a reminder in three days, I would be a bit annoyed too.

Brad

 

[gk5717]

Gary,

Let it slide. I've had buyers take a week sometimes and sometimes they dont respond to emails at all. If I got a reminder in three days, I would be a bit annoyed too.

Brad

Brad, maybe it,s just me, but when I win something I pay for it within 24 hours. If the guy took the time to reply, that tells me he wasn,t laid up in the hospital or some other scenerio where he could not pay.
I just think common business courtesy would dictate prompt payment. Especially from a guy who has over 2000 ebay dealings, he should know.
Gary

 

[jazzeum]

Gary,

That's generally true and since I wanted an item, I try to pay immediately unless the items is being shipped from overseas.

However, I once did forget to pay an item for two weeks many years ago. Thank goodness the seller was very tolerant or I would have gotten a negative. Anyway, it can happen.

Brad

 

[Phantom Warrior]

I pay immediately to get it out of the way and so the seller can ship it sooner. Many buyers I have dealt with pay same day as well. But a few, including some good repeat buyers have typically taken several days - that's just how they are. If the buyer has a good track record, I would not bother him for a week for payment.

Terry

 

[boerboy]

Gary,
Maybe this guy had a bad day, but I can not see anything wrong in his doing so far (BTW did you stated in your listing that a buyer should pay in 3 days?). I do not really understand why you "got scared" by his rather innocent remark. I give buyers 7 days to pay , then e-mail them a kind reminder and then eBay warning. If they do not pay (very rarely) I give them a strike, put in the "**** list", move on and never get upset about it. The name of the game at eBay to be patient not get upset over "bad apples": most eBay buyers are good and honest.
If you are concern about delivery of you parcel, send it registered, or with delivery confirmation, I would just insure it with third party like U-PIC: they always pay.
...and do not get small things get under your skin: do not you have already enough things in your life to worry about
Just my two cents.
Al

 

[jazzeum]

Good advice from Al and in keeping with the teachings of the Bhagavad Gita, which says to avoid anger (krodha) :smile2:

 

[Napoleon1er]

Good advice from Al and in keeping with the teachings of the Bhagavad Gita, which says to avoid anger (krodha) :smile2:

Where as the Mahabharata as a whole teaches one to beget many things/people and then kill all your family and pretty much everyone else, and then to kill more, and then journey through many levels of a complicated afterlife.

 

[jazzeum]

As I am just beginning studies of the Bhagavid Gita, which is a part of the Mahabharata, I can't comment on what you have said but defer to you :smile2:

 

[Gideon]

I wait at least a week to send a reminder message. Sometimes I receive payments 2 weeks after an item is won. It happens.

Here is some advice about disputes:

- After about a week with no communication, I'll offer to cancel the transaction in a way that doesn't hurt their profile nor mine but I won't file it until I've heard back from buyer. They can decline that and keep your item in limbo
- After about two weeks with no communication, I'll open a payment not received dispute and try as hard as I can to unilaterally end the transaction

Never open a dispute without at least two reminders and no communication. Never send a reminder nor open a dispute within 7 days. That just gets people annoyed and gives them the impression that you are pushy. Following eBays guidelines as a reason for why you did that are not generally acceptable and leads to ill-will between people who have otherwise had positive dealing with one-another. Don't sacrifice that relationship unless something really isn't being addressed and you truly feel disrespected.

I had a buyer over the summer who I believe I had done business with over the years. He is an avid soldier buyer on eBay. He bought a WS77SL from me, I heard nothing at all for over a week. Sent a few reminders. Then I threatened the dispute. He responded that there was a passing in his family, his wife was diagnosed with terminal something (which I looked up and found it to be bunk) and income issues. So I let him out with the first option to just cancel the transaction. I kind of wish now that I hadn't done this and levied an infraction against him because I later saw that his spending hadn't in fact been impeded by anything - it was all lies. Sometimes you wind up letting somebody slide who shouldn't but the end result of that is poor DSR ratings or a potential problem where they want to get even with you.

 

[mikemiller1955]

As my usual practice, if buyer hasn,t paid for an item in 3 days I send them a message "You won item however I have not received any information relative to payment, please advise"
Sent this to a buyer who has over 2000 transactions and I have sold to before. He responds with a sarcastic message I will pay don,t get upset, do you need the money that bad.
He is in Canada and I have listed No International sales. What I want to do is just void this deal as I,m afraid he will claim he never received the item and I,m out the total package.
Are is there any other way I can not do business with this guy other than blocking future sales?
What about just not sending the item and when he claims he did not get it, just refund his money?
I.ll take a negative feedback, as I,m 100% with over 550 transactions.
Any other ideas? This guy really pissed me off. I know I should not let that get under my skin, but it did.
Thanks for any suggestions.
Gary

I'm with you Gary...that type of "smart alec" comment puts me off...I would offer him the option of cancelling the transaction...

I don't believe in "cutting off the nose to spite the face"...but I could do without that sale...sometimes people push me the wrong way and I respond in turn...what he said was not necessary...

am I wrong...or does Ebay not allow a negative comment from the buyer once a case has been opened by the seller?

if so...I would open a case...

and yes...I would block him from future sales...I don't need that lip from a stranger...

he bought it...he should pay promptly for it...and if not...he should not reply with some lip...

 

[Napoleon1er]

As I am just beginning studies of the Bhagavid Gita, which is a part of the Mahabharata, I can't comment on what you have said but defer to you :smile2:

I have actually spent a couple of months having the entire Mahabharata recited to me by a true epic poet who learns epics and recites them. It was very cool!