I am sorry to hear that but those joints are a bit touchy on some of the ones I have as well. The good news is that I am sure Matt will quickly replace them for you. The other good news is that the clear male/female shoulder and wrist joints make them a snap to repair with a little superglue if you chose. I have done 4 or 5 now and all turned out strong and visually perfect. I actually prefer these joints a great deal since besides their ease of repair, they discourage breakage at a more complicated repair point like mid arm or hand or the weapon itself. Anyway, I hope the next ones are perfect for you. Cheers, Bill