As you all know we are on the lookout for any "bugs" in our new website and boy did we find one this morning!
One of the custom features of the new site is that it tracks what is retired and available in limited quantities. When the last one is sold, *poof* the page for that product disappears so you never have to hear the bad news from us later that "oops, we just sold out of that one right before you ordered."
This is an excellent feature however this morning we noticed that instead of only taking off the pages of retired items now out of stock it was instead pulling any page of any retired item as soon as anyone ordered it. Needless to say, this is not a great way to run a sale on retired items!
So if you have visited the site and were disappointed to find a retired item gone that you were interested in getting go back and take another look. It may have mysteriously returned.
Until the designers fix their flaw we are having to scan each order as it comes in for retired items that are still in stock and manually re-activate the pages. Ain't technology grand?
Pete and I will be in Manhattan and Mandi will be away as well so there is no one to mind the store Friday night to Monday morning. Pete and I will periodically access the website from the symposium and reactivate pages as necessary.
As far as bugs go this one is very annoying but at least we have a workaround for the present.
The Figarti sale is for a limited time only and we are running out of retired items daily so if you want something, get it sooner rather than later, but before we get on the plane to New York tomorrow would be the absolute best

.
We'll do our best while away to reactivate products and maybe a miracle will occur and our illustrious web designers with the tin...er, I mean Platinum tech support will actually solve the problem before the weekend.

Previous experience with this outfit tells me otherwise, but we'll see.