Big eBay Seller Changes (2 Viewers)

[IXEC]

eBay, will on Monday announce big changes to how they treat their Seller's when it comes to feedback and other abuses from Buyer's.

They plan to swing the pendulum BACK to the seller and NOT the buyer

They will now recognize whom it is that's "paying the fee's"...

WHY DID IT TAKE SO LONG.....

 

[spartan71]

And without the people buying, where will the sellers be. HmMM . Who has the Money, first and foremost hmm.

 

[Warrior]

Thanks for the information; I thought you were going to say they've added 900 more fees to the seller, thus taking it to the point where Ebay actually makes more money per sale than the sellers do, what are you getting jammed for now in the end, about 10%?

 

[maddadicus]

And without the people buying, where will the sellers be. HmMM . Who has the Money, first and foremost hmm.

Since Ebay's present anti-seller period started, I have chosen not to sell one item. It is obvious to Ebay now that by dissing good and honest sellers in favor of appealing to the masses of unwashed, ill mannered, and disreputable new buyers, who do not give a rip about timely payments, and were too quick to steal the product and run, not wait an appropriate time to receive goods, complain over proper postage, adding insurance, leaving negative untruthful feedback, their bottom line as well as reputation had suffered..Michael

 

[Gideon]

Since Ebay's present anti-seller period started, I have chosen not to sell one item. It is obvious to Ebay now that by dissing good and honest sellers in favor of appealing to the masses of unwashed, ill mannered, and disreputable new buyers, who do not give a rip about timely payments, and were too quick to steal the product and run, not wait an appropriate time to receive goods, complain over proper postage, adding insurance, leaving negative untruthful feedback, their bottom line as well as reputation had suffered..Michael

My listing activity declined a lot due to the changes. I encountered very few jerks but I did encounter a few.

I would like to see feedback changes so I can properly share how unreasonable some buyers can be.

 

[IXEC]

I completely agree with Michael & Gideon, here....

Last night I spoke with a eBay rep., after I got a negative feedback from a fool buyer, after we both agreed "not" to complete a sale. The rep., agreed that the negative feedback I got wasn't in line with the trasaction details. The damage was already done to my reputation and that was that...

The rep., though, was honest with me in seeing this injustice and told me that coming in a annnoucement this Monday, after hearing from countless seller, there are going to be "big changes coming" as to how buyer's can treat seller's..

And for ALL you guys out there that only purchase and have never sold anything on eBay....I challenge you to try it...just once..and see just how hard it is, keeping everyone happy...


Regards,
IXEC

 

[Njja]

I will believe it when I see it!

I have been on ebay for 12 years and noticed a change in policy with Meg

Whitless when she became CEO all downhill from there!

Now she wants to run California!

What a Joke!

 

[Njja]

And without the people buying, where will the sellers be. HmMM . Who has the Money, first and foremost hmm.

......................................................................................................

Both are important!

Without the buyers you have no ebay...........without the sellers.........you

have no product, so no ebay.

Everyone should be treated fairly, no paying bidders should be eliminated....

all they do is cost everyone money (actual buyers). Ebay of course earns

money based on selling price, so they tend to avoid the issue.

 

[mikemiller1955]

I'm a seller and a buyer...

I know it takes 2 people to make a deal...

I understand both parties are important to Ebay...

I pay about 9% commission as a seller...

that is stiff...

I would rather see both buyer and seller split the commission...

I don't understand why the buyer can't absorb some of these fees...

4 1/2% to each party...

is there anything wrong with this...

I am both a buyer and a seller...

why does the seller carry the full burden...

 

[Phantom Warrior]

I have not sold anything on e-bay, especially after all the horror stories about buyers during the past few years. And I have been buying very little from e-bay during the same period. I have more than 60 K&C, Figarti and other sets I want to sell and have been quietly doing so to people I know from the Treefrog Forum and have recently posted some other items on Classifieds. Unless it is a rare item, I price them to sell and take off 10% for the e-bay fees I don't need to pay. And I get the price I want or don't sell.

It gets less exposure on Classifieds, and I can't benefit from a bidding war, but I don't have items sell for way less than I think they are worth either.

I also buy pieces or trade pieces from people I know on the Forum and avoid the ridiculously high postage some e-bay sellers want like $25 for a $40 NAP figure that actually can be sent for $5.

I sure I will eventually go on e-bay for some items I want to sell, but only when it is really necessary.

Terry

 

[spartan71]

I'm a seller and a buyer...

I know it takes 2 people to make a deal...

I understand both parties are important to Ebay...

I pay about 9% commission as a seller...

that is stiff...

I would rather see both buyer and seller split the commission...

I don't understand why the buyer can't absorb some of these fees...

4 1/2% to each party...

is there anything wrong with this...

I am both a buyer and a seller...

why does the seller carry the full burden...

I agree with the Fees that ebay asks for is quite steep, There is no doubt about that ( I Have sold some items, and is one of the reasons that I Do not deal with ebay as much, Not unless I have To).
Now as far as splitting that 9 percent, It would probably be more effective if its a one third responsibility for the buyer (3 percent), Cause mind You, with most Retired Toy soldier auctions, There is already at least a 15 percent (rough guess) profit. from when they bought it. Again a Rough guess.
And of course there are the stores in ebay, that will suffer. Just because if something is new, and it can be bought at any retailers web site, And The buyer can save the fees, why buy from ebay??

 

[Cardigan600]

I'm a seller and a buyer...

I know it takes 2 people to make a deal...

I understand both parties are important to Ebay...

I pay about 9% commission as a seller...

that is stiff...

I would rather see both buyer and seller split the commission...

I don't understand why the buyer can't absorb some of these fees...

4 1/2% to each party...

is there anything wrong with this...

I am both a buyer and a seller...

why does the seller carry the full burden...

Yo Trooper, agree with what you are saying IE: if you buy anything from an auction room you are looking at 15 to 22% buyers premium. Also with ebay you have 3.4% Paypal Charge deducted when they pay. But we are talking a worldwide service, try and put an add in your local paper for any items, cost you an arm & leg and its only local to your area. So by comparison ebay is not a bad deal.
Bernard.

 

[Gideon]

Buyers have a hard enough time digesting having to pay a shipping charge much less splitting a percentage with the seller. That is the internet paradigm. Never mind that if a buyer goes to an actual auction house, the buyer and the seller get hit for minimum 10% each - usually 20% each meaning the house gets 40%. That is outstanding but the internet will not function on that model.

Now, I pay roughly 9% plus 3% for payment processing. So, 12% on average.

I don't mind paying this except that eBay has thrown me as a seller under the bus on so many occasions.

I've been fortunate that I haven't had as many nightmare situations as some of you but I have had some as well as some minor BS recently.

If I had the ability to leave comparable feedback then the people who are knit picky jerks would think again before posting some of the crap that's been posted for me.

I hope for the day I can hit back. I mean really, a rating based on shipping and handling charges? Really? Who actually likes to pay shipping??? Why should somebody try to coerce me to give free shipping on a $10 item or any other? Ridiculous.

 

[mikemiller1955]

I just think that 9% is too strong for one side to handle alone...

I'm not going to address auction house percentages...as Ebay seems happy with 9% (and they should be)...

I'm not going to address shipping charges as they apply to Ebay, Amazon, Overstock and most "brick and mortar" retailers...etc...

I'm just saying...that as a buyer and a seller...

me being on both sides of the fence...

I think it's fair that Ebay split the 9% between both parties...

I don't think it's fair for the seller to absorb the whole commission...

usually...when I list on Ebay...I add an extra 10% to my "asking price" to cover the 9% commission...

I think most people ask a little more on Ebay than they do in free listings...

 

[Phantom Warrior]

I think most people ask a little more on Ebay than they do in free listings...

If I want to sell an item privately, I try to estimate a reasonable e-bay price, deduct 10% for not having to pay e-bay fees, and offer shipping at cost - not at some of the inflated rates charged by some sellers on e-bay.

Terry

 

[Njja]

I have been buying and selling items almost my entire life. Before Ebay I attended and ran shows, then used trade papers such as Classic Toys
before Ebay came along.

The advantage Ebay had was the world wide marketplace. You could find almost anything, and also find a buyer for almost anything from the comfort of your own home.

In the begining it was a little tricky, building the auctions, downloading the pictures, and figuring out how to get paid. All these problems have been solved and now it is quite easy to list, sell, and receive payment for an item.

Early on prices realized were above normal sale prices usually, so the fees (which were quite low) were not an issue. I first noticed a change in Ebay policy when Meg Whitless took over. She almost immediately raised prices (to generate higher profits) and as usual volume fell off which caused further price increases. This brought about unhappiness from sellers which Ebay responded to by focusing on the buyers.......a tipical bass akward way to run a business.

I supose some will say look at their sucess.....to that I would suggest a flat stock price, flat earnings and the suggestion that lower fees encourage more listings which attract more buyers and encourage business.

As pointed out by others an Ebay seller now faces about 12% combined fee between ebay and Paypal (which they own) which is high now.......and will only go higher in the future.

I do not see any policy change in their future......and did not see anything new happening today.

 

[uksubs]

Buyers have a hard enough time digesting having to pay a shipping charge much less splitting a percentage with the seller. That is the internet paradigm. Never mind that if a buyer goes to an actual auction house, the buyer and the seller get hit for minimum 10% each - usually 20% each meaning the house gets 40%. That is outstanding but the internet will not function on that model.

Now, I pay roughly 9% plus 3% for payment processing. So, 12% on average.

I don't mind paying this except that eBay has thrown me as a seller under the bus on so many occasions.

I've been fortunate that I haven't had as many nightmare situations as some of you but I have had some as well as some minor BS recently.

If I had the ability to leave comparable feedback then the people who are knit picky jerks would think again before posting some of the crap that's been posted for me.

I hope for the day I can hit back. I mean really, a rating based on shipping and handling charges? Really? Who actually likes to pay shipping??? Why should somebody try to coerce me to give free shipping on a $10 item or any other? Ridiculous.

I think you make some good points & your spot on about the Knit picky jerk who think he can blackmail you as you can't give bad feedback back & want money back of the agreed price

 

[IXEC]

I have been buying and selling items almost my entire life. Before Ebay I attended and ran shows, then used trade papers such as Classic Toys
before Ebay came along.

The advantage Ebay had was the world wide marketplace. You could find almost anything, and also find a buyer for almost anything from the comfort of your own home.

In the begining it was a little tricky, building the auctions, downloading the pictures, and figuring out how to get paid. All these problems have been solved and now it is quite easy to list, sell, and receive payment for an item.

Early on prices realized were above normal sale prices usually, so the fees (which were quite low) were not an issue. I first noticed a change in Ebay policy when Meg Whitless took over. She almost immediately raised prices (to generate higher profits) and as usual volume fell off which caused further price increases. This brought about unhappiness from sellers which Ebay responded to by focusing on the buyers.......a tipical bass akward way to run a business.

I supose some will say look at their sucess.....to that I would suggest a flat stock price, flat earnings and the suggestion that lower fees encourage more listings which attract more buyers and encourage business.

As pointed out by others an Ebay seller now faces about 12% combined fee between ebay and Paypal (which they own) which is high now.......and will only go higher in the future.

I do not see any policy change in their future......and did not see anything new happening today.

Yes...I to, didn't see the promised announcement today

 

[spartan71]

Yes...I to, didn't see the promised announcement today

It will come, You might have just got the cat out of the bag, too early. Hopefully
You did not get the person in trouble, for something that might have been told in confidence to you.
Or maybe Ebay got some negative emails. And are holding off, for a better time, where those emails have cooled off. Just a thought.

 

[Gideon]

John,

3% on payment transactions actually isn't bad at all for a small business or individual seller.

If you have a merchant account through a payment processor, you have the following:

-Gateway fees
-Per transaction fees
-Card rates - maybe 1.99% for Visa/MC, 3+% on Amex and Discover
-Rewards cards additional fees - the merchants pays more for those transactions
-Statement printing fees
-Secured transaction fees

Yes, my processing on the face of the deal was 1.99% and an additional $70-$80 per month in other fees.

Paypal has an easy terminal to work with, it is no contract - you end it at any time, flat fees the same across the board and some decent and easy to use protections.