Went to a dealer/shop and they have very little Britains this year and nothing for months, with no sign of any new stuff in the future, but they are getting promises and even more promises.
I, like many, have cancelled my membership in 2017 an will not be renewing. I cancelled because I thought the ranges I collected were not having any decent release, the Zulu range got 'boring', there were no new releases in the War of The Nile, the Clash of Empire changed the era mid way though and I just decided to stop collecting and sell my sets. While the Ceremonial have just too expensive for quality, great at around £13 but not £22.
Looking from outward there is no reason to re-join, they are offering nothing I want and what they do offer is not delivered. Another collector told me the other day he was being asked for his 2019 membership, but he still has not received a 2017 figure and multiple 2018 figures.
I think WB have to do a lot to get collectors back, in my opinion there is nothing the current management team can do, they have lost it. But I think what Ken should do to try and gain collectors trust and post on THIS FORUM what is happening and give collectors information on future releases and what is happening? Give us dates of release and take responsibility.
the other reason they have 'lost it' is there are more companies out there delivering better ranges and constant releases.