Ebay Non Payment (1 Viewer)

gk5717

gk5717

2nd Lieutenant
Joined
Apr 22, 2005
Messages
3,191
Believe it or not in all the years of selling on ebay I have had my first buyer who didn't pay. I called ebay and ask what would happen to this buyer and they responded "he get's a strike against him" I asked what does that mean and just got another "he has a strike" So from what I gathered nothing will happen. Can someone help me out with a further explanation? Seems like this person can just keep doing this and ebay will not take any action.
Gary
 
I believe it’s recorded on his account, which I assume means that others can see that he didn’t pay. You will also receive a credit on the final value fee. Lastly, I assume you will block him.

As long as all that happens, what else do you want done? Have him publicly flogged? Drawn and quartered?
 
I always understood they played baseball...
3 strikes and you are temporarily suspended pending review...

by the same token...

I have always understood...
that once they pay and receive the item...
they can use the generic claim...
"not as advertised"...
whether it is or not...
and send it straight back...

I know he screwed your hopes of selling the item...
but...
sounds like you avoided a hassle with a funky buyer...

be glad...

Ebay is really too lax on buyers...

which came first...
the chicken or the egg...

Ebay believes they need the buyer more than the seller...
as most retail stores do...

but you can't have one without the other...


 
Last edited:
gk5717 said:
Believe it or not in all the years of selling on ebay I have had my first buyer who didn't pay. I called ebay and ask what would happen to this buyer and they responded "he get's a strike against him" I asked what does that mean and just got another "he has a strike" So from what I gathered nothing will happen. Can someone help me out with a further explanation? Seems like this person can just keep doing this and ebay will not take any action.
Gary
Click to expand...

Gary,
It happens from time to time, not much you can do about it other than to block him as Brad said.

The Ebay commission gets refunded and they let you relist it for free.

I had an international buyer "purchase" a K & C tank from me and they never paid.

I contacted Ebay, they reach out to the buyer and after a certain period of time, if they do not reply/pay, you as the seller are allowed to cancel the transaction.


My experience on/with Ebay has been nothing short of spectacular, it's been a snap selling on there, have had a couple of minor bumps in the road, but I've found Ebay to be a breeze.
 
jazzeum said:
I believe it’s recorded on his account, which I assume means that others can see that he didn’t pay. You will also receive a credit on the final value fee. Lastly, I assume you will block him.

As long as all that happens, what else do you want done? Have him publicly flogged? Drawn and quartered?
Click to expand...

Brad this is where our personalities differ. By him not paying he is ----ing with me and right or wrong I take it personally. I would not do that to someone so I don't want it done to me. Yes I blocked him but as Mike mentioned he should be suspended for a time from ebay or at least as me as a seller be able to post this on his feedback. Speaking of which. In the early days of ebay I believe the seller could do that, correct? Flogged, drawn & quartered, no. Maybe just some waterboarding would due.
Gary
 
You are able to set your buyer requirements to not allow a buyer with strikes against them to bid or buy from you,it's up to you to set the number,1,2,whatever,that's how the strikes count against a buyer.If all sellers set the number at 1 this might mean something because the deadbeat would have nowhere to go after screwing just 1 seller,but I doubt even half of all sellers even know about being able to set this requirement so for themselves so it probably doesn't have much of an effect.It used to be maybe 2 strikes would get someone suspended or even kicked off ebay completely but that was a long time ago when sellers meant something,now it's all about the buyers.The only good thing here is once you involve a buyer with a non-pay dispute,even if he does end up paying he isn't supposed to be able to leave you negative feedback in retaliation,but he could still always waste your time with a return.
 
gk5717 said:
Brad this is where our personalities differ. By him not paying he is ----ing with me and right or wrong I take it personally. I would not do that to someone so I don't want it done to me. Yes I blocked him but as Mike mentioned he should be suspended for a time from ebay or at least as me as a seller be able to post this on his feedback. Speaking of which. In the early days of ebay I believe the seller could do that, correct? Flogged, drawn & quartered, no. Maybe just some waterboarding would due.
Gary
Click to expand...

Gary, for me, life is too short to worry about these trivial matters. It happened to me once. I received the eBay refund, etc., as George outlined, and resold the piece. End of story. Life moves on. In my professional life, where the stakes are larger, I have had this happen. We negotiated a deal. The seller found a better deal and backed out. Disappointing but we moved on.
 
theBaron said:
That's a good topic to mention. As sellers, you can also leave negative feedback for a deadbeat, can you not? For whatever it might be worth.

Prost!
Brad
Click to expand...

Brad...

only if the buyer completes the purchase...
meaning he pays you....
can you leave any type of feedback...
good or bad...

in most cases...
when I have completed the first step of the sale...
meaning I have received the funding from the buyer...
I immediately leave good feedback...

why not?
at that point...
he has met his only obligation...
which was to pay me...
and the onus of a good transaction is in my hands once I receive his money...

if your buyer is unsatisfied for any reason...
and leaves you negative feedback...
Ebay does allow you to respond with your short version of what went wrong...

the feedback favors the buyer's whim...
he may say it took too long to receive...
or the postage was excessive in his opinion...
which he knew of prior to purchasing...
he may say it was packed poorly...
even if you refund him...replace the item...etc...
he can still leave negative feedback...

again...
I think it favors the buyer...

I don't think I have ever left negative feedback to a seller...
it's detrimental to their reputation...
uncalled for...
I wouldn't....unless the guy was a total ripoff...and myself or Ebay's arbitration representatives couldn't resolve the problem...^&grin
I have been successful resolving any of my purchases by communicating with the seller...

I think I left a neutral feedback once...
with an explanation I considered just...
 
theBaron said:
That's a good topic to mention. As sellers, you can also leave negative feedback for a deadbeat, can you not? For whatever it might be worth.

Prost!
Brad
Click to expand...

As far as I know, you used to be able to do so, but cannot any longer, which begs the question; what is the point then of buyer feedback?
 
Warrior said:
As far as I know, you used to be able to do so, but cannot any longer, which begs the question; what is the point then of buyer feedback?
Click to expand...

George...

there is no point to it...as a buyer...once he pays...he has done everything that he promised to do...

buyer's feedback serves no purpose...

unless it's negative...then it has ramifications...^&grin
 
As a seller you can only leave positive or neutral feedback, but in the comments section you can be critical, if you wish.
 
Sellers used to be able to leave negative feedback for buyers which gave them reason to pay up and not wasting a sellers time,but now a seller can only leave positive or no feedback for a buyer,so it's really now just a courtesy to the buyer with no practical purpose.Between that and the now almost unlimited ability of a buyer to return something for any reason,and not in any hurry if they don't feel like it,it's a buyer's world on ebay,sellers are the red headed step child waiting for the beating.But if you can deal with the rules and the obvious inequities it's still a good way to move stuff.
 
DETHKOR said:
Sellers used to be able to leave negative feedback for buyers which gave them reason to pay up and not wasting a sellers time,but now a seller can only leave positive or no feedback for a buyer,so it's really now just a courtesy to the buyer with no practical purpose.Between that and the now almost unlimited ability of a buyer to return something for any reason,and not in any hurry if they don't feel like it,it's a buyer's world on ebay,sellers are the red headed step child waiting for the beating.But if you can deal with the rules and the obvious inequities it's still a good way to move stuff.
Click to expand...

To further your point, Ebay recently instituted a policy where you had to change your return policy to 30 days, mine was set at 14 days; really, 30 days?

That's pretty unreasonable.
 
DETHKOR said:
Sellers used to be able to leave negative feedback for buyers which gave them reason to pay up and not wasting a sellers time,but now a seller can only leave positive or no feedback for a buyer,so it's really now just a courtesy to the buyer with no practical purpose.Between that and the now almost unlimited ability of a buyer to return something for any reason,and not in any hurry if they don't feel like it,it's a buyer's world on ebay,sellers are the red headed step child waiting for the beating.But if you can deal with the rules and the obvious inequities it's still a good way to move stuff.
Click to expand...

You haven’t been able to leave negative feedback for about seven or eight years, I think.

I will not accept returns. It’s clearly stated in my auctions. If something arrives damaged, different story, of course.
 
jazzeum said:
You haven’t been able to leave negative feedback for about seven or eight years, I think.

I will not accept returns. It’s clearly stated in my auctions. If something arrives damaged, different story, of course.
Click to expand...

my ads also say...."no returns"...

but Ebay has told me countless times...
they can change their mind ...
and send it back...
just for the simple reason that they changed their mind...
and there is absolutely nothing I can do about it...
except refund their money...

this I have been told several times by Ebay...

and it actually happened once when the guy claimed it was "not as advertised" for a set of figures...
he paid return postage and Ebay made me refund him...
 
With ebay now a seller doesn't have the option of refunding or not,accepting refunds or not,it's all done automatically by ebay,they approve the return,and they make the refund to the buyer out of the sellers paypal account.If you approve of the new Amazon-like direction ebay wants to go in,and you are a power seller who sends out 2000 pairs of brand new panties a month you would consider that a big help.but for a regular guy using ebay as a supplement or replacement for the shows it's an intrusion.I like ebay now much more as a buyer than a seller,I sell mainly to pay for what I buy.
 
DETHKOR said:
With ebay now a seller doesn't have the option of refunding or not,accepting refunds or not,it's all done automatically by ebay,they approve the return,and they make the refund to the buyer out of the sellers paypal account.If you approve of the new Amazon-like direction ebay wants to go in,and you are a power seller who sends out 2000 pairs of brand new panties a month you would consider that a big help.but for a regular guy using ebay as a supplement or replacement for the shows it's an intrusion.I like ebay now much more as a buyer than a seller,I sell mainly to pay for what I buy.
Click to expand...

That is correct, the minute a buyer opens a claim, Ebay immediately whacks your Paypal account for the money.


You can say NO RETURNS ACCEPTED all you want in your listings; once the buyer opens a claim, you're out the money.
 
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