chiefs70
Specialist
- Joined
- Jul 9, 2006
- Messages
- 311
I'm not convinced it is the seller we choose that is the arbiter of whether or not it arrives unscathed. I use a few selected dealers and they are all top-notch when it comes to delivering the product - regardless of manufacturer -in the finest condition. I generally find that the issues seem to originate at the factory and are either due to sloppy repair attempts or careless packaging (inner box containing the item).
In the case of my Winter Panzer Shannon and Mandi were gems - as always -in addressing my issue and I have no complaints with the retailer. At the same time, it is too bad they have to shoulder the responsibility for something that is obviously not their fault.
Such is life, I suppose. At the same time, I value the great dealers we have at our disposal as well as the creative minds behind the items we pursue so exuberantly. After all, I don't hold the folks at the top responsible for EVERY glitch but if it becomes a pattern of personal or friendly experience I begin to shy away.
Take care-
Eric
In the case of my Winter Panzer Shannon and Mandi were gems - as always -in addressing my issue and I have no complaints with the retailer. At the same time, it is too bad they have to shoulder the responsibility for something that is obviously not their fault.
Such is life, I suppose. At the same time, I value the great dealers we have at our disposal as well as the creative minds behind the items we pursue so exuberantly. After all, I don't hold the folks at the top responsible for EVERY glitch but if it becomes a pattern of personal or friendly experience I begin to shy away.
Take care-
Eric