I've only purchased 1 Figarti (until the winter 88 and prime mover) and it had issues. When my Winter Panzer IV arrived the commander's cupola hatch was broken off and had obviously had a botched repair attempt as the foam packing was melted to the underside (top relative to the displayed model) by the glue and there was a visible residue on the top. Treefrog went out of their way to acquire a replacement hatch as the item was sold out but I finally gave up on it (not TF's fault). Frustrating? Yes, but I didn't return it for a refund either.
I was nervous when I opened the 88 and prime mover but they were intact although the 88 sits crooked and requires I place something under one of the tires for it to sit level but that is likely because I am too cowardly to attempt tweaking it into proper alignment.
One question -the choice to require the placement of the crate under the stabilizing arm/foot of the 88 seems a bit odd. I realize necessity is the mother of invention but I would have preferred both arms extend fully and properly sit on the ground rather than require the crate be placed beneath. Perhaps this was done - or an interesting wartime photo -but it struck me as I set the model on my desk. Still - a fantastic piece no matter how you slice it.
Eric