I know Brad that you are friendly with Rick et al but, why do Figarti not sort the problem, use the forum to rectify this growing and longstanding problem and, sort it out permanantly?? I cannot see, whilst helpful and good intentioned, what you as an intermediary can do to solve an at source problem.
Its really, an issue only Figarti management can solve. they really need to grab the bull by the horns and sort out the paint. Otherwise this will only continue and, I know people who have stopped buying Figarti AFV's for this fear of poor paintwork flaking from box or, years later.
All this back and forth in e-mails is prolonging the issue that should never have risen in the first place and, once highlighted rectified the same day not, taken many years and many or, one main excuse.
Mitch