jazzeum
Four Star General
- Joined
- Apr 23, 2005
- Messages
- 38,379
Andy posted this over at Toy Soldier Chat, for your information.
*****
To : Toy Soldier Chat
Re : Andy’s Participation
Hi Guys,
There has been a fair bit of correspondence of late regarding how much I (and some other manufacturers and dealers) participate on this and other forums.
Not only that but how much or how little I let everyone know about K&C’s future plans and present activities.
For the record I try and let K&C dealers and collectors know what we’re up to at least one or two months in advance. I do that in several ways:
1) Through our “DISPATCHES” newsletter to K&C dealers which is issued at the beginning of each and every month throughout the year. Many dealers in turn pass on this information directly to their regular customers.
2) Through “COLLECTOR”, K&C’s own quarterly newsletter which is distributed to all members of K&C’s Collectors Club as well as to K&C dealers, four times a year and …
3) Through personal replies to collectors who request info from us (or me) directly in Hong Kong.
4) By advertising our latest releases and some upcoming ones in toy soldier magazines in the U.S., Britain and mainland Europe.
5) And, occasionally, on the Forums themselves both Toy Soldier Chat and Treefrog.
For very good commercial reasons I seldom talk or write about K&C’s mid to long-term plans and ideas for figures, fighting vehicles and accessories.
Obviously most manufacturers don’t want to “spill-the-beans” to their competitors and I’m no exception.
Another reason I try not to build up any collector’s hopes and dreams is that priorities and schedules do change and get adapted constantly. I know from bitter experience in the past how disappointed some collectors are when their particular favourite vehicle is delayed (or even dropped) from a previously announced schedule.
Whilst I know some manufacturers do announce a whole raft of their future releases K&C don’t want to do that or go down that particular path.
Summing up, I do believe K&C does communicate with its collectors through a variety of ways and apologise, in advance, if it’s not often enough or detailed enough to satisfy every collector’s requirements.
Best wishes and … happy collecting!
Andy C.
*****
To : Toy Soldier Chat
Re : Andy’s Participation
Hi Guys,
There has been a fair bit of correspondence of late regarding how much I (and some other manufacturers and dealers) participate on this and other forums.
Not only that but how much or how little I let everyone know about K&C’s future plans and present activities.
For the record I try and let K&C dealers and collectors know what we’re up to at least one or two months in advance. I do that in several ways:
1) Through our “DISPATCHES” newsletter to K&C dealers which is issued at the beginning of each and every month throughout the year. Many dealers in turn pass on this information directly to their regular customers.
2) Through “COLLECTOR”, K&C’s own quarterly newsletter which is distributed to all members of K&C’s Collectors Club as well as to K&C dealers, four times a year and …
3) Through personal replies to collectors who request info from us (or me) directly in Hong Kong.
4) By advertising our latest releases and some upcoming ones in toy soldier magazines in the U.S., Britain and mainland Europe.
5) And, occasionally, on the Forums themselves both Toy Soldier Chat and Treefrog.
For very good commercial reasons I seldom talk or write about K&C’s mid to long-term plans and ideas for figures, fighting vehicles and accessories.
Obviously most manufacturers don’t want to “spill-the-beans” to their competitors and I’m no exception.
Another reason I try not to build up any collector’s hopes and dreams is that priorities and schedules do change and get adapted constantly. I know from bitter experience in the past how disappointed some collectors are when their particular favourite vehicle is delayed (or even dropped) from a previously announced schedule.
Whilst I know some manufacturers do announce a whole raft of their future releases K&C don’t want to do that or go down that particular path.
Summing up, I do believe K&C does communicate with its collectors through a variety of ways and apologise, in advance, if it’s not often enough or detailed enough to satisfy every collector’s requirements.
Best wishes and … happy collecting!
Andy C.
