Could not agree more. Image is everything and if the only image you have is one that is out of focus just a bit or has some slight shadowing that distorts the objects realness (hay I just invented a word, realness), well you get the point. Marketing is more than advertising. Marketing is your image portraited to the consumer in such a way to influence the consumers purchasing decision. In other words, if it looks good it sells ok but if it looks great it sells great, maybe (I always add a maybe to most marketing decisions cause I still think its PFM [pure fricken magic anyway]).
More time and effort should be spent by Figarti and HB in their photographs. I have yet to purchase one piece of my collection having seen it previously in person. All have been bought on the net and I don't see much of a significant change for me in the near future. K&C photos match the object. Time is spent to determine the best image possible. Nothing new. Its just tried and true marketing.