Why must you insist upon making unsupported alligations about communications of which you have no knowledge? I have received direct responses to questions and problems from both Brian Levy and Rick Wang ; as I am sure other Forum members have. Why would Matt be any different in responding to a customers questions and concerns?
The question I asked Matt was, what are the dimensions of the First Legion Panzer IV F1, not a question about scale. My example was 8mm short of what it should have been; a not insignificant deviation, the height of a figures head at 60 mm.I expect the problem was caused by a manufacturing defect; which I am trying to confirm with Matt.
1/30 scale is not a single scale; but has become a range of figure and vehicle sizes from 1/31 to 1/27, depending upon the various manufacturers idiosyncratic definition of scale and size. WB, FL and Kronprinz make 58-62 mm WW II figures by actual measure. K&C, TCS, HB, Figarti, Patriot and TG make /made 65-68 mm WW II figures by actual measure. I do not apply scale to figures as they can vary in size; as does human height. I apply scale to vehicles and weapons which have fixed and documented dimensions. Size deviations of polystone due to shrinkage is well known. Size deviations in a model built up fron resin subassemblies is unusual; especially an 8 mm variance. You do not find this size of varience in 1/35 scale models.
I am unaware of posting a photo where figures heads hit the roof. Do you mean the deck of the Panzer or the roof of the turret?. I use 58-60 mm figures with 1/31 to 1/29 scale armor. I use 65-68 mm figures with 1/28 to 1/26 armor and I use 68-72 mm figures with 1/25 to 1/24 scale armor. The figure sizes used with the respective scales is accurate for the range of human male height norms.
FYI your understanding of scale is in error. 1/29 scale is not smaller than 1/30 scale as you stated, but the reverse. A lower number means a larger model i.e. 1/18 scale is larger than 1/24 scale. 1/18 scale is size compatable with 90 mm figures. 1/24 scale is size compatible with 75 mm figures etc.
I hope this missive clarifies the points you raised that were incorrect. I suggest in future if you claim to have seen a photo of mine with a model with very oversize figures relative to the vehicle; that you post it or link to it to validate you opinion.