I've been collecting 1/30 WW II German & American K&C,Figarti,Collectors Showcase and Thomas Gunn for about 12 years and all of these manufactures have presented a over all a well made piece.
I wanted to post a question to all that read this forum.
I've been purchasing Collectors Showcase piece since they were made in 1/28 over all very good workmanship and painting, then change their scale to 1/30 to fit in with all the other companies producting 1/30 their releases have been very good with plenty of option's to each piece on how to be diplayed.
I recently purchased CS00588W Sherman "Crazy Cat" I expected the same level of workmanship in this piece as have all the past have been. But this piece the TURRET was painted in a Med. Grey as well as all the HATCH'S and MISSING MACHINE GUN BARREL for the HULL .
I've attched some PHOTO's, I've done what any collector would do contact BRIAN at CS and explain the problem! Send it to me and we will do it over, I did and enclosed a NOTE explaining the paint job to the turret as well as the missing parts.
I received it back the turret was redone looked OK but the hatches weren't done and no machine gun barrel, contacted BRIAN again with this issue I'm sorry send it back we'll do it over again a NOTE as to what was need and the MISSING parts.
Received that back today hatch's were redone but didn't match the hull and the request for the missing parts was not included. Seem's to me the note's were disreguarded in a hurry to send them back and this was a EXTRA cost of $20 to me to correct this which should have been correct from the begining. I had very few problem's with the other manufacturers and the issue was corrected first time and no cost to me. Maybe I'm being to pecky! But when everything is getting more and more costly and we having less money to spend is it right to complaine? Has anyone else had this kind of problem??
Thanks for reading my rant,
Bob