The high road is the way to go more often than not but there are times when you are dealing with people who can't be reasoned with. Here's an example from my most recent trip to the airport. My entire family has TSA pre approval. They give us a boarding pass with every ticket marked with TSA pre approval. It's actually printed on the tickets where you can read it. When we go to the security line the TSA agent who checks the boarding passes says the two for my kids won't scan so they have to go through the regular line while my wife and I can go through the TSA line. No big deal? My son is 13 and my daughter has autism. My daughter weighs about 100 pounds and wouldn't hurt a fly. She forgets to take her laptop out of her backpack. TSA convenes like bin Laden is trying to get through. They pat down my son. 10, 15 minutes later we are still standing there. My daughter tries to figure out what they are doing. No one responds. More waiting. Meanwhile every manner of degenerate looking type is walking through security. It's laughable. The TSA agents themselves look more suspect than the passengers. Eventually the bag comes through, and we go on our way. My inclination was to raise holy hell but these are complete incompetents. It wouldn't make any difference.
Combat,
Sir, you have more patience than me.
While in Miami departing to San Antone...I go through TSA (got that too, Clear and waiting on Global)...and they give you this pink laminate card that gives you instructions of what NOT to take off or out. I.E. don't take off shoes, belt and leave your electronics in your bag. I go up to the conveyer belt and MR. TSA is standing there, YELLING at people a la "No soup for you" guy and looks me up and down. I give him my card and he scolds me loudly and in front of the world "REMOVE YOUR BELT!" I calmly give him my pink card and tell him "sir it says..." he cuts me off "I DONT CARE WHAT THAT SAYS...REMOVE YOUR BELT!" I turn the wife and say "why do they give us these cards if there are not..." He interrupts..."YOUR BELT SIR!"
So, at this point I have two choices: 1-argue with MR. TSA and get into a bruh-haha about the pink card, waste of time and taxpayers money, blah, blah or 2-take not take off my belt and get taken down by the Miami (out of shape) SWAT team.
I choose option 3-I stopped in my tracks, held up the line and looked him in the eye while I slowly lifted my shirt and unbuckled my belt. THEN...like when I was kid watching my old man getting up from the table and unbuckling his belt and whipping out from his belt loops with THAT SIGNATURE SOUND of my impending butt whipping...(SHWAPP!!!!)...I did the same as if I was going to give HIM the whooping. The psychology worked because his eyes got wide and he kinda stepped back and EVERYONE in the line got silent.
I lifted my loose belt in the air and dropped it like a mic into the bin and gave him a final stare and walked away to the metal detector. Walked through with no beep and thanked MR. TSA JR (on the other side) for his service to our county with a big ole smile on my face and that's what you get when you are MR. RUDE TSA agent. Got my bag, belt and off to a pre flight schnocker.
Now, onto your episode. Once again, you sir have more patience than I do or maybe self control because knowing that I have a child with special needs/special attention (and I mean that in the most respectful and understanding way) I think I would have stopped the entire process and asked for a supervisor to avoid EXACTLY what happened next. THERE IS NOTHING more important that getting the kids through security without a hitch. Kids need to feel safe and love orderly routine in any situation when they are given and treated with respect. The wife? Ahhh, she be alright in the joe schmo line which I used to be in until I PAID for TSA, Clear etc. And you too sir PAID for that service and convenience with a freaking back ground check to boot.
So, either you clean your scanner or get me a supervisor because NO I will not go through that again and for the love of God have some understanding for those who have special needs and the parents of them there of. For the love of Gawd save the swat team treatment for whack jobs, not a kid.
John from Texas